Relay FAQs

What is Relay®?

Relay is a mobile communication service that delivers account, service and/or product information from businesses on the Relay Network with ease and convenience - whenever you need it. Relay helps the businesses in your life provide an added level of service to you through proactive, personalized, and timely communications.

What are the benefits of Relay?

Relay is a mobile communication service that helps you receive information with ease and convenience - whenever you need it. Relay allows us to deliver an added level of service to you through proactive, personalized, and timely communications.

What are the types of communications I may receive?

You might receive account, service, product information, and more.

Am I charged for any notifications I receive on my mobile phone?

No, this is a free service. Depending on your mobile plan, standard message and data rates may apply.

Can I opt out of mobile notifications?

Yes. You are in complete control of this service and you can stop at any time. To turn off this service, text STOP to Relay (73529).

Terms of Use and Privacy Policy

Relay Terms of Use
Relay Privacy Policy

Relay Customer Support

support@relayit.com


RELAY® is a registered trademark and service mark, and RELAY WIRE, WIRE and RELAYME are trademarks and service marks of Relay Network, LLC.