Relay is a free mobile communication service that helps Independence Blue Cross (IBC) members communicate with ease with IBC. IBC is using Relay to deliver an added level of service to members through proactive, personalized, and timely communications.
Relay Network LLC., an independent company, provides this communication service for members of Independence Blue Cross.
Relay is a safer, faster, and easier way to stay in control of your life. You get access to your own private, secure place, where you can connect, communicate, and receive important updates and notifications from Independence Blue Cross, right to your mobile phone.
Relay is for need-to-know information. Depending on your plan, you may receive messages from Independence Blue Cross ("IBC") regarding account status, benefits updates, service notifications, claim history, special offers, and more.
No. Notifications are a free service offered as a part of your Relay program. However, depending on your mobile plan, message and data rates may apply.
Yes. You are in complete control of this service and you can stop at any time. You may opt out of mobile messages by doing any of the following:
Adjust message settings once you are signed in at www.relayit.com.
Text STOP to Relay (73529).